Hotline: +91 9986267393 | +91 7795561822

Hiring For Technical Support / IOS / Day Shift / Sal upto 3.6 lacs LPA 184 views2 applications

Job description

HI WARM GREETINGS FROM RIVERA MANPOWER SERVICES.

 
Huge openings for technical support officer for IOS process day shift / hurry up book the interview slots.
 
Process: IOS process / Technical support
Location : Brookefeild / Banglore
Languages: English / Hindi Mandatory
Qualification- Graduates / undergraduates
Experience – 1 year international voice process
Salary upto – 3.6 lacs + 4000 Incentives
Timings – 9am to 9pm (window timings)
 
 

Roles and responsibilities

  • Opening, updating and reporting on customer cases opened through VxRail ticketing system.
  • Apply basic technical support skills to handle customer incidents and case resolution
  • Communicate technical issues to both internal and external customers quickly in a fast paced customer critical environment
  • Notify all necessary individuals of ongoing issues and problem resolution; share all knowledge of problem resolution
  • Understands technical communication structure and sometimes participate in virtual team training and product knowledge sharing meetings
  • Help to create and maintain eService applications such as Chat, Knowledgebase content, Support forums, etc.
  • Validate technical information and issues early warnings and shares information as needed.
For more details call the below given number
KOMAL- 7829336184
AFEEFA – 7829330187
you can reach out through wats app – 7829330187

*CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED BELOW TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED.

DIRECT WALK-INS TO COMPANY LOCATION NOT ALLOWED / ONLINE SUBMISSION OF APPLICATION NOT ALLOWED.

Client List: Ernst Young (EY) / IBM / Dell / Hewlett-Packard (HP) / Siemens / Infosys / Amazon / American Express (AMEX) / HGS / Gallagher Solutions / Capita Solutions / Altisource / First Advantage / JP Morgan Chase / Pole to Win (Japanese based company) / 24[7] / Mphasis / TCS / Swiggy / Accenture / Azuga / Tesco / Cognizant / Aegis / WNS / Myntra / Urban Ladder / Genpact

Required Candidate profile

* Candidates who are Freshers/Recent graduates or relevant experience can apply
*Possess good analytical skills – detail oriented
*Possess good communication skills, both oral and written
*Be familiar with Microsoft applications and working knowledge of MS excel
*Have a good attitude – should be committed to the work

Regards
Afeefa
7829330187
Rivera manpower services
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Rivera Manpower Services

BTM Office Address

Rivera Manpower Services,
#8, 2nd Floor, samsung plaza building,
100ft road, BTM layout 2nd stage,
Bangalore – 560076

Contact Details

Job Seekers:
7829336202 / 7829336034 / 8884777961

Corporate: 9986267393

Indiranagar Office Address

#8, 2nd Floor,CMH Road,Indiranagar, Binnamangala1st Stage,Top of jammu kashmir Bank, Landmark: Indiranagar Metro Station, Bengaluru – 560038