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Mega Walk in Drive @ Rivera 4 Customer Care/ International Voice / Bpo 59 views2 applications

    • HI,
    • WARM GREETINGS FROM RIVERA MANPOWER SERVICES

LOOKING FOR A JOB CHANGE?

Call  8884777961 AND SCHEDULE YOUR INTERVIEWS NOW

INTERVIEW & JOB LOCATION IS @ BANGALORE

WE ARE HIRING FOR LEADING INVESTMENT BANKING COMPANY

DESIGNATION :FRAUD/CLAIMS SPECIALIST 

PROCESS: INTERNATIONAL VOICE

JOB LOCATION : BANGALORE

JOB DESCRIPTION

    • -Take ownership of each customer while empathizing and prioritizing customer needs
    • – Resolve conflicts and manage customer expectations
    • – Determine customer needs and provide appropriate solutions through relationship building
    • -Effective verbal and written communication with both external and internal customers
    • -Document customer account activities thoroughly and concisely
    • -Engage in interactive dialogue with customers through active listening
    • -Approach problems logically and with good judgment to ensure the appropriate customer outcome
    • -Make appropriate decisions on behalf of the customer quickly and effectively
    • -Effectively prioritize work to ensure efficiency
    • -Conduct research as needed
    • -Critical thinker and ability to exercise independent judgment
    • -Accuracy and attention to detail
    • -Required to abide by all applicable regulatory and department practices and procedures
    • -Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
    • -Fluency in Windows Operating Systems and Microsoft Office tools

Undergraduate/ Graduate with min 6 months international voice contact center experience. Open to rotational shifts and week-offs

 

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Rivera Manpower Services

BTM Office Address

Rivera Manpower Services,
#8, 2nd Floor, samsung plaza building,
100ft road, BTM layout 2nd stage,
Bangalore – 560076

Contact Details

Job Seekers:
7829336202 / 7829336034 / 8884777961

Corporate: 9986267393

Indiranagar Office Address

#8, 2nd Floor,CMH Road,Indiranagar, Binnamangala1st Stage,Top of jammu kashmir Bank, Landmark: Indiranagar Metro Station, Bengaluru – 560038