Hotline: +91 9986267393 | +91 7795561822

Spot Offer 4 International Voice/ BPO/ Client Servicing Sal /upto 3.5 90 views2 applications

    • HI,

 

    • WARM GREETINGS FROM RIVERA MANPOWER SERVICES

 

    • LOOKING FOR A JOB CHANGE?
 Call SMITHA   8884777961
AND SCHEDULE YOUR INTERVIEWS NOW!!!

INTERVIEW & JOB LOCATION IS @ BANGALORE

WE ARE HIRING FOR LEADING INVESTMENT BANKING COMPANY

DESIGNATION:FRAUD/CLAIMS SPECIALIST

PROCESS:INTERNATIONAL VOICE

JOB LOCATION : BANGALORE

JOB DESCRIPTION
-Take ownership of each customer while empathizing and prioritizing customer needs
– Resolve conflicts and manage customer expectations
– Determine customer needs and provide appropriate solutions through relationship building
-Effective verbal and written communication with both external and internal customers
-Document customer account activities thoroughly and concisely
-Engage in interactive dialogue with customers through active listening
-Approach problems logically and with good judgment to ensure the appropriate customer outcome
-Make appropriate decisions on behalf of the customer quickly and effectively
-Effectively prioritize work to ensure efficiency
-Conduct research as needed
-Critical thinker and ability to exercise independent judgment
-Accuracy and attention to detail
-Required to abide by all applicable regulatory and department practices and procedures
-Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools
-Fluency in Windows Operating Systems and Microsoft Office tools

Undergraduate/ Graduate with min 6 months international voice contact center experience. Open to rotational shifts and week-offs

CALL-SMITHA  8884777961

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Rivera Manpower Services

BTM Office Address

Rivera Manpower Services,
#8, 2nd Floor, samsung plaza building,
100ft road, BTM layout 2nd stage,
Bangalore – 560076

Contact Details

Job Seekers:
7829336202 / 7829336034 / 8884777961

Corporate: 9986267393

Indiranagar Office Address

#8, 2nd Floor,CMH Road,Indiranagar, Binnamangala1st Stage,Top of jammu kashmir Bank, Landmark: Indiranagar Metro Station, Bengaluru – 560038