HI WARM GREETING FROM RIVERA MANPOWER SERVICES
Hurry up book the interview slots.
For further details please contact below given numbers
We Looking out the candidate who have Experience in Customer support profile / semi voice / international voice / voice process.
Process Name:CLAIMS SPECIALIST.
Shift Timings:Rotational Shift & Rotational off
Work Location: Bangalore
Salary Package: 5.5 LPA
Rounds of Interviews: HR round / Voice & Accent / Manager Round
Graduate Qualifications: Any Graduates/undergraduates
Experience Needed: Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply.
JOB DESPRIPTION :
Connecting with customers through Inbound/Outbound calls regarding Credit Card payments
- Making outbound collections calls – 1st Bucket Collections onwards.
- Providing solutions & payment arrangements to Customers
- A strong motivation for client service / customer satisfaction.
- Adherence to prescribed quality, productivity and compliance standards.
- Assist in resolving escalated issues
- Ability to gel well with a diverse team of high performing individuals
Required Candidate profile
Required Candidate profileCandidates who are with relevant experience can apply*Possess good analytical skills – detail oriented*Possess good communication skills, both oral and written*Be familiar with Microsoft applications and working knowledge of MS excel*Have a good attitude – should be committed to the work
Perks and Benefits
Perks and Benefits Salary Hikes / Incentives / Night shift allowances / Over-time allowances / Medical benefits also provided.