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CUSTOMER SUPPORT: VOICE (ROTATIONAL SHIFT)
Work Location: Bangalore
Salary Package: 3 lakh 3.5 lakh + Client Incentives
Cab Service: Both way provided
Rounds of Interviews: HR round / Voice & Accent Round / Manager round
Graduate Qualifications: Any Graduates or undergraduate with 6 months exp
Experience Needed: Any graduate 6 months Experience in International BPO / Client Servicing / Customer Service / Marketing / Sales / KPO / ITES or any other relevant domain can apply
Roles: Candidate will support Retail colleagues on their daily operational issues impacting brand, customer & colleague experience. Candidates key responsibilities will lie around probing, triaging, dispatching job to the right man with the right skills using EAM tool either via phone or emails. Will ensure that stores get the adequate support by establishing and managing strong relationships with key parties involved.
Being available for my stores colleagues whenever they seek support
To Probe, Triage and Dispatch Jobs for the Stores
Allocate the right man with the right skill @ the right time
Handle Inbound / Outbound Calls within the KPIs
Designation: Transaction Monitoring Officer
Roles: You will be interacting with customer for their banking support queries
like transfer of money, opening and closure of accounts, credit and debit related queries.
Salary will be start from 15 k to 26 k apart from incentives
It will be a rotational shifts 5 days working and two week-off (rotational) cabs provided.
UK Banking Process:
DAY/ UK Shift
Under Graduates /Graduates Freshers/ Experience Can Apply