Hotline: +91 9986267393 | +91 7795561822

Huge drive For Technical support/voice process/US shift/3.5Lac

Job description

Warm Greetings from Rivera manpower services

Huge openings for Technical support/ international voice process,

For more details contact below given numbers

Afeefa – 7829336184

Openings available

Process name : Technical support/ international voice

Designation : Technical Support Engineer

Qualification : only graduates

Experience : 1 to 4years

Salary : 4.2Lac + monthly incentives

Shift timings : US shift

Location : Chennai

Experience needed : Candidates should have minimum 1years of international technical experience , should be fluent in English communication , Flexible to work with rotational shift .

Roles and Responsibilities :

  • Handling calls & resolving enterprise level customer tickets related to network
  • Work Shifts/ Hours: Rotational shift (flexible to work in night shifts)

Desired Candidate Profile :

  • Ability to work well under pressure with high attention to detail
  • Excellent English communication
  • Ability to work in a team or as a single contributor
  • Adaptability / Flexibility on shifts, Ownership and initiative
  • Being Active & Energetic

Technical Requirement: ( Key skills Required )

Operating System:

  • File system and its features
  • Boot Options
  • Windows Tools, i.e. Task Manager, Task Scheduler, Event Viewer, Security Auditing, Perfmon,

MSConfig, Sysinternals, ProcMon

  • System Restore
  • Windows Services
  • UAC and its usage
  • Windows OS: Rights & Permissions
  • Windows Registry

Network ( Key skills required)

• OSI Layers

• DHCP, DNS

• Usage of Ports & secured and non-secured protocols

• IP Addressing, Configuration

• Different types networking devices i.e. Switches & Routers

• Ping, Telnet, Trace RT

Interview Process: (Mode of interview Face to face only )

• HR Round

• Communication round

• Technical assessments

• Operation Round

Regards

Afeefa

7829336184

Rivera manpower services

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Rivera Manpower Services

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BTM Office Address

Rivera Manpower Services,
#8, 2nd Floor, samsung plaza building,
100ft road, BTM layout 2nd stage,
Bangalore – 560076

Contact Details

Job Seekers:
7829336202 / 7829336034 / 8884777961
Corporate: 9986267393 / 8549840008

Indiranagar Office Address

#8, 2nd Floor,CMH Road,Indiranagar, Binnamangala1st Stage,Top of jammu kashmir Bank, Landmark: Indiranagar Metro Station, Bengaluru – 560038