Hotline: +91 9986267393 | +91 7795561822

Huge drive For Technical support/voice process/US shift/4.2

Warm Greetings from Rivera manpower services
 
Huge openings for Technical support/ international voice process,
 
For more details contact below given numbers
 
Afeefa – 7829336184
Chethana – 7829336034
 
Openings available
 
Process name : Technical support/ international voice
Designation : Technical Support Engineer
Qualification : only graduates
Experience : 1 to 4years
Salary : 4.2Lac + monthly incentives
Shift timings : US shift
Location : Chennai
Experience needed : Candidates should have minimum 1years of international technical experience , should be fluent in English communication , Flexible to work with rotational shift .
 
Roles and Responsibilities :
  • Handling calls & resolving enterprise level customer tickets related to network
  • Work Shifts/ Hours: Rotational shift (flexible to work in night shifts)
 
Desired Candidate Profile :
  • Ability to work well under pressure with high attention to detail
  • Excellent English communication
  • Ability to work in a team or as a single contributor
  • Adaptability / Flexibility on shifts, Ownership and initiative
  • Being Active & Energetic
 
Technical Requirement: ( Key skills Required )
Operating System:
  • File system and its features
  • Boot Options
  • Windows Tools, i.e. Task Manager, Task Scheduler, Event Viewer, Security Auditing, Perfmon,
MSConfig, Sysinternals, ProcMon
  • System Restore
  • Windows Services
  • UAC and its usage
  • Windows OS: Rights & Permissions
  • Windows Registry
 
Network ( Key skills required)
• OSI Layers
• DHCP, DNS
• Usage of Ports & secured and non-secured protocols
• IP Addressing, Configuration
• Different types networking devices i.e. Switches & Routers
• Ping, Telnet, Trace RT
Interview Process: (Mode of interview Face to face only )
• HR Round
• Communication round
• Technical assessments
• Operation Round
 
 
Regards
Afeefa
7829336184
Rivera manpower services
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Rivera Manpower Services

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BTM Office Address

Rivera Manpower Services,
#8, 2nd Floor, samsung plaza building,
100ft road, BTM layout 2nd stage,
Bangalore – 560076

Contact Details

Job Seekers:
7829336202 / 7829336034 / 8884777961
Corporate: 9986267393 / 8549840008

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