- HI WARM GREETING FROM RIVERA MANPOWER SERVICES
Roles & Responsibilities :
Ensure proper delivery, upgrades/upsells and adoption of products and services.
Identify opportunities for upselling and cross selling cloud collaboration products and services.
Discover use cases, uncover customer needs and drive increased adoption.
Collaborate internally with Sales & broader cross functional groups to drive continuous
improvement in providing a superior customer experience.
Establish a common understanding with the customer for the ROI they are receiving from Webex Solutions via the product chain.
Leverage the acquired knowledge of the customer to ensure enables the customer
to achieve their Business Outcomes through on boarding, adoption, expansion and renewal.
Participate in campaigns, projects, and initiatives to insure successful implementation.
Assist customers in resolving any issues relating to account/site configuration changes.
Have knowledge on contracts and renewal cycle.
Required Candidate profile
- * Candidates who are Freshers/Recent graduates or relevant experience can apply
- *Possess good analytical skills – detail oriented
- *Possess good communication skills, both oral and written
- *Be familiar with Microsoft applications and working knowledge of MS excel
- *Have a good attitude – should be committed to the work
Perks and Benefits
- Salary Hikes / Incentives / Night shift allowances / Over-time allowances / Medical benefits also provided.