Hotline: +91 9986267393 | +91 7795561822

HUGE Opening 4 Customer Support / Technical Support / SAL UPTO 5.5 LPA

    • HI WARM GREETING FROM RIVERA MANPOWER SERVICES
* WE ARE LOOKING OUT CANDIDATES WITH MINIMUM 1-2 YEARS OF INTERNATIONAL VOICE EXPERIENCE IS MANDATORY
* ROTATIONAL SHIFT / OFF
Job Description :
Client is the world leader in on-demand applications for collaborative business on the web. These applications enhance high-touch business processes, such as sales and training, with web-touch interactions. As an on-demand provider, Webex facilitates both internal and external collaboration with delivery of voice, video, and data across distances.

Roles & Responsibilities :

Ensure proper delivery, upgrades/upsells and adoption of products and services.
Identify opportunities for upselling and cross selling cloud collaboration products and services.
Discover use cases, uncover customer needs and drive increased adoption.
Collaborate internally with Sales & broader cross functional groups to drive continuous
improvement in providing a superior customer experience.
Establish a common understanding with the customer for the ROI they are receiving from Webex Solutions via the product chain.
Leverage the acquired knowledge of the customer to ensure enables the customer
to achieve their Business Outcomes through on boarding, adoption, expansion and renewal.
Participate in campaigns, projects, and initiatives to insure successful implementation.
Assist customers in resolving any issues relating to account/site configuration changes.
Have knowledge on contracts and renewal cycle.

FOR MORE INFORMATION PLEASE CALL
PRIYA 9916196088

Required Candidate profile

    • * Candidates who are Freshers/Recent graduates or relevant experience can apply

 

    • *Possess good analytical skills – detail oriented

 

    • *Possess good communication skills, both oral and written

 

    • *Be familiar with Microsoft applications and working knowledge of MS excel

 

    • *Have a good attitude – should be committed to the work

Perks and Benefits 

    Salary Hikes / Incentives / Night shift allowances / Over-time allowances / Medical benefits also provided.
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Rivera Manpower Services

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BTM Office Address

Rivera Manpower Services,
#8, 2nd Floor, samsung plaza building,
100ft road, BTM layout 2nd stage,
Bangalore – 560076

Contact Details

Job Seekers:
7829336202 / 7829336034 / 8884777961
Corporate: 9986267393 / 8549840008

Indiranagar Office Address

#8, 2nd Floor,CMH Road,Indiranagar, Binnamangala1st Stage,Top of jammu kashmir Bank, Landmark: Indiranagar Metro Station, Bengaluru – 560038