Hotline: +91 9986267393 | +91 7795561822

Huge Requirements For Team Leader For International BPO- Voice

Job description

 

HI Warm Greetings,

JOB Location: Bangalore.

* CANDIDATES MUST HAVE TEAM LEAD EXPERIENCE ON PAPERS FOR INTERNATIONAL VOICE PROCESS/ CUSTOMER SUPPORT.

* CANDIDATES FROM OTHER STATES CAN ALSO APPLY ( SHOULD BE READY TO RELOCATE TO BANGALORE)

FOR MORE DETAILS PLEASE CONTACT ON BELOW NUMBER

Afeefa @ 7829336184

afeefa.rivera@gmail.com

Openings available:

Requirement 1 :

Process Name: Team Lead for Collections process

Shift Timings: Rotational Shift & off

Work Location : Bangalore

Salary Package : Max 11 lpa

Rounds of Interviews : HR round / Manager Round

Graduate Qualifications : Any Graduates

Post-Graduate Qualifications : Any Post-Graduates

Experience Needed : Candidates Should have over all 8 years of Experience and Minimum 3 years of experience as a Team Lead on Paper with International Voice Profile Experience .

Key Responsibilities:

  • Provide regular coaching & leadership & supervise the day-to-day functions of the group
  • Leverage expertise and build collaborative relationships
  • Discuss and improve on Training and Learning opportunities
  • Consistently look for innovative ways to improve on productivity, motivation, cost savings and development of employees
  • Provide timely direction on strategic changes within the business and help align the focus of resources to the same
  • Leverage on the expertise of teams within the site and other sites to improve overall performance
  • Model the organization’s core values, operating principles, and philosophies – Walk the Talk
  • Make appropriate and fact based decisions with available information when under pressure and/or adverse conditions

Skills & Qualifications:

  • Experience managing people preferred
  • Experience in Card Services and Collections preferred
  • Experience in performing quality assurance reviews for staff;
  • Proven ability to train, coach and motivate employees;
  • Proven ability to evaluate employee performance;
  • Ability to manage multiple priorities and meet deadlines;
  • Motivated, self-starter and willingness to work a flexible schedule based on the needs of the business.

Requirement 2:

Team leader : Customer support

Diversity / Non Diversity can apply

Over all Experience Max 10 years out of which two years should be as TL on Papers

Max CTC : 9.5Lacs

Regards
Afeefa
7829336184
Rivera manpower services
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Rivera Manpower Services

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BTM Office Address

Rivera Manpower Services,
#8, 2nd Floor, samsung plaza building,
100ft road, BTM layout 2nd stage,
Bangalore – 560076

Contact Details

Job Seekers:
7829336202 / 7829336034 / 8884777961
Corporate: 9986267393 / 8549840008

Indiranagar Office Address

#8, 2nd Floor,CMH Road,Indiranagar, Binnamangala1st Stage,Top of jammu kashmir Bank, Landmark: Indiranagar Metro Station, Bengaluru – 560038