Hotline: +91 9986267393 | +91 7795561822

International Banking Process/ Voice/ Customer Service/ SAL UPTO 5.5l

    • HI,

 

    • WARM GREETINGS FROM RIVERA MANPOWER SERVICES

 

    • LOOKING FOR A JOB CHANGE?

 

    • WE ARE HIRING FOR LEADING INVESTMENT BANKING COMPANY…

 

    • DESIGNATION:FRAUD/CLAIMS SPECIALIST

 

    • PROCESS:INTERNATIONAL VOICE

 

    • JOB LOCATION : BANGALORE

 

    • JOB DESCRIPTION

 

    • -Take ownership of each customer while empathizing and prioritizing customer needs

 

    • – Resolve conflicts and manage customer expectations

 

    • – Determine customer needs and provide appropriate solutions through relationship building

 

    • -Effective verbal and written communication with both external and internal customers

 

    • -Document customer account activities thoroughly and concisely

 

    • -Engage in interactive dialogue with customers through active listening

 

    • -Approach problems logically and with good judgment to ensure the appropriate customer outcome

 

    • -Make appropriate decisions on behalf of the customer quickly and effectively

 

    • -Effectively prioritize work to ensure efficiency

 

    • -Conduct research as needed

 

    • -Critical thinker and ability to exercise independent judgment

 

    • -Accuracy and attention to detail

 

    • -Required to abide by all applicable regulatory and department practices and procedures

 

    • -Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools

 

    • -Fluency in Windows Operating Systems and Microsoft Office tools

 

    • * Undergraduate/ Graduate with min 6 months international voice contact center experience. Open to rotational shifts and week-offs

 

    • * No carrier gap of more the One Year

 

    • CALL FOR MORE DETAILS

 

    • Smitha 8884777961

 

    • Chethana 7829336034

 

    • Aditi 9916373388

 

    • Palak 7829330187

 

    • OR WALK IN @ BELOW ADDRESS ON MENTIONED DATE

 

    • 18-9-2018

 

    • RIVERA MANPOWER SERVICES

 

    • No.8, 2nd Floor,Samsung Plaza,

 

    • 100ft Ring Road, BTM 2nd Stage,

 

    • Next To Vodafone, Bengaluru,

 

    Karnataka 560076
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Rivera Manpower Services

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BTM Office Address

Rivera Manpower Services,
#8, 2nd Floor, samsung plaza building,
100ft road, BTM layout 2nd stage,
Bangalore – 560076

Contact Details

Job Seekers:
7829336202 / 7829336034 / 8884777961
Corporate: 9986267393 / 8549840008

Indiranagar Office Address

#8, 2nd Floor,CMH Road,Indiranagar, Binnamangala1st Stage,Top of jammu kashmir Bank, Landmark: Indiranagar Metro Station, Bengaluru – 560038