Hotline: +91 9986267393 | +91 7795561822

JP Morgan Chase hiring For fraud recovery/Voice process/ Sal 6LPA

Job description

Warm Greetings from Rivera Manpower Services!

We have huge openings for JP Morgan – International Voice Process. Candidates must have international Calling Experience.

For further details please contact below given number:

Afeefa – 7829336184

Smitha – 8884777961

Chethana – 7829336034

Laxmi – 8431721735

(Kindly WhatsApp if the number is busy)

We are looking out for candidates who has minimum 1 year of experience in International Customer support only.

Process Name: International Voice Process
Designation: Fraud specialist

Shift Timings : Rotational Shift & Rotational Off
Work Location: Bangalore
Salary Package : 6 lpa
Rounds of Interviews : HR round / Voice & Accent / Manager Round
Graduate Qualifications : Any Graduates/undergraduates
Experience Needed : Experience in International BPO / Call Centre / Client Servicing / Customer Service / Technical Support.

ROLES & RESPONSIBILITY :

Customer Focus

• Take ownership of each customer while empathizing and prioritizing customer needs.

• Resolve conflicts and manage customer expectations.

• Determine customer needs and provide appropriate solutions through relationship building.

Problem Solving Skills

• Approach problems logically and with good judgment to ensure the appropriate customer outcome.

• Make appropriate decisions on behalf of the customer quickly and effectively.

• Effectively prioritize work to ensure efficiency.

• Conduct research as needed.

Required Candidate profile:

Candidates who are with relevant experience can apply

*Possess good analytical skills – detail oriented.

*Possess good communication skills, both oral and written.

*Be familiar with Microsoft applications and working knowledge of MS excel.

*Have a good attitude – should be committed to the work.

Note : Candidates should have experience in international voice process and work location is Bangalore , However candidate should be fine relocating to Bangalore.

Regards,

Afeefa

7829336184

Rivera Manpower Services

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Contact Details

Job Seekers:
7829336202 / 7829336034 / 8884777961
Corporate: 9986267393 / 77955 61822

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