Hotline: +91 9986267393 | +91 7795561822

Mega hiring For JPMC/Fraud recovery And Claims Specialist /international voice/5.75Lac

Job description

Warm Greetings from Rivera Manpower Services.

There is an opening for JPMC for Fraud Specialist.

For further details please contact below given number

Afeefa – 7829336184

afeefa.rivera@gmail.com

(Kindly WhatsApp incase the number is busy)

We Looking out the candidate who have minimum 1 year of experience in Customer support profile / international voice / customer service mandatory

Openings available:

Process Name: International voice process
Designation: FRAUD RECOVERY and CLAIMS SPECIALIST

Shift Timings : Rotational Shift & Fixed off.
Work Location: Mumbai
Salary Package : 6 LPA
Rounds of Interviews : HR round / Voice & Accent / Manager Round
Graduate Qualifications : Any Graduates/undergraduates
Experience Needed : Experience in International BPO / Call Centre / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply.

ROLES & RESPONSIBILITY :

Customer Focus

• Take ownership of each customer while empathizing and prioritizing customer needs

• Resolve conflicts and manage customer expectations

• Determine customer needs and provide appropriate solutions through relationship building

Problem Solving Skills

• Approach problems logically and with good judgment to ensure the appropriate customer    outcome

• Make appropriate decisions on behalf of the customer quickly and effectively

• Effectively prioritize work to ensure efficiency

• Conduct research as needed

Required Candidate profile

Candidates who are with relevant experience can apply

*Possess good analytical skills – detail oriented

*Possess good communication skills, both oral and written

*Be familiar with Microsoft applications and working knowledge of MS excel

*Have a good attitude – should be committed to the work

Note : Candidates should have experience in international voice process and work location is Mumbai , However candidate should be fine relocating to Mumbai.

Afeefa

7829336184

Rivera manpower services

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Rivera Manpower Services

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BTM Office Address

Rivera Manpower Services,
#8, 2nd Floor, samsung plaza building,
100ft road, BTM layout 2nd stage,
Bangalore – 560076

Contact Details

Job Seekers:
7829336202 / 7829336034 / 8884777961
Corporate: 9986267393 / 8549840008

Indiranagar Office Address

#8, 2nd Floor,CMH Road,Indiranagar, Binnamangala1st Stage,Top of jammu kashmir Bank, Landmark: Indiranagar Metro Station, Bengaluru – 560038