Hotline: +91 9986267393 | +91 7795561822

Opening 4 International Voice/community Operations Executive/sal 4.5L

Job Description

    • Hi,

 

    • WARM GREETINGS FROM RIVERA MANPOWER SERVICES

 

    • LOOKING FOR JOB CHANGE?
CALL 7829336034 Chethana 

1)DESIGNATION- CUSTOMER SERVICE EXECUTIVE

SAL UPTO-3.25LPA

SHIFT-ROTATIONAL SHIFT

Responsibilities:

Take Inbound and customer calls

Maintain, build and update calling/mailing databases

Research on different tools to increase the business opportunities

Demonstrate initiatives for refinement & strengthening of existing product

Regular follow up with new and existing customers

2)DESIGNATION-COMMUNITY OPERATIONS EXECUTIVE

SHIFT-ROTATIONAL SHIFT

SAL UPTO-4.5LPA

What you’ll do:

*Provide an exceptional experience to our customers across all touchpoints including calls, chats and email
*Ensure trust and safety of the company as a platform through transaction risk management
*Work with our vendor partners to troubleshoot issues related to reservations and customer feedback
*Collect & analyze customer feedback to help improve processes and business functions across the company
*Collaborate with shift managers to help improve processes and outbound communication with our customers
*Collaborate with colleagues to improve internal reporting and track key performance metrics within the team

Who you are:

Customer centric: Obsessed with customer experience and genuinely empathise with our users
Communication: Excellent written and oral communication skills
Process-oriented: Love the idea of interworking systems and structured processes
Multi-tasker: Excellent time management and prioritization skills and can handle multiple tasks with ease
Problem-solver: Get things done, no matter what
Self-starter: Strong initiative and ability to figure things out by yourself
1+ years experience, preferably in operations or customer success

TO SCHEDULE YOUR INTERVIEWS
CALL

Chethana – 7829336034

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Rivera Manpower Services

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BTM Office Address

Rivera Manpower Services,
#8, 2nd Floor, samsung plaza building,
100ft road, BTM layout 2nd stage,
Bangalore – 560076

Contact Details

Job Seekers:
7829336202 / 7829336034 / 8884777961
Corporate: 9986267393 / 8549840008

Indiranagar Office Address

#8, 2nd Floor,CMH Road,Indiranagar, Binnamangala1st Stage,Top of jammu kashmir Bank, Landmark: Indiranagar Metro Station, Bengaluru – 560038