Process Name: Quality Analyst (Voice Process)
Shift Timings: Rotational Shifts
Work Location : Bangalore
Salary Package : 3.5 lakh – 5 lakh
Rounds of Interviews : HR round / Voice & Accent / Manager Round
Graduate Qualifications : Any Graduates
Post-Graduate Qualifications : Any Post-Graduates
Experience Needed : Candidates with experience in Call Auditing / Call Monitoring / Call Calibration / Root Cause Analysis / Quality Check preferred.
Required Candidate profile
- * Candidates with relevant experience can apply
- *Possess good analytical skills – detail oriented
- *Possess good communication skills, both oral and written
- *Be familiar with Microsoft applications and working knowledge of MS excel
- *Have a good attitude – should be committed to the work
Perks and Benefits
- Salary Hikes / Incentives / Night shift allowances / Over-time allowances / Medical benefits also provided.
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