Hotline: +91 9986267393 | +91 7795561822

Opening @ Rivera 4 Investment Banking / Fraud Specialist / Sal 5.5 Lpa

    • HI warm Greetings

 

    • We have huge requirements for Leading Bank great opportunity to be part of Leading US Bank .

 

    • CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED BELOW TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED.

 

    • DIRECT WALK-INS TO COMPANY LOCATION NOT ALLOWED / ONLINE SUBMISSION OF APPLICATION NOT ALLOWED.

 

    • CONTACT  PRIYA @9916196088

 

MINIMUM 1 YEAR OF INTERNATIONAL VOICE EXPERIENCE IS MANDATORY OR 2 YEARS OF DOMESTIC VOICE EXPERIENCE IS ALSO FINE ( WITH EXCELLENT COMMUNICATION SKILL )

     

      • About Client Introduction :

     

      • Client is a leading global financial services firm, established over 200 years ago:

     

      • * We are the leader in investment banking, financial services for consumers and small businesses,commercial banking, financial transaction processing, and asset management.

     

      • * We have assets of $2.5 trillion and operations worldwide

     

      • * We operate in more than 100 markets.

     

      • * We have more than 243,000 employees globally.

     

      • Fraud Hotline – Specialist II

     

      • Roles and Responsibilities: (Voice operational and Rotational Shifts and Week-off)

     

      • Take ownership of each customer while empathising and prioritising customer needs

     

      • Resolve conflicts and manage customer expectations

     

      • Determine customer needs and provide appropriate solutions through relationship building

     

      • Effective verbal and written communication with both external and internal customers

     

      • Document customer account activities thoroughly and concisely

     

      • Engage in interactive dialogue with customers through active listening

     

      • Approach problems logically and with good judgement to ensure the appropriate customer outcome

     

      • Make appropriate decisions on behalf of the customer quickly and effectively

     

      • Effectively prioritise work to ensure efficiency

     

      • Conduct research as needed

     

      • Critical thinker and ability to exercise independent judgement

     

      • Accuracy and attention to detail

     

      • Required to abide by all applicable regulatory and department practices and procedures

     

      • Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools

     

      Fluency in Windows Operating Systems and Microsoft Office tools
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    Rivera Manpower Services

    rivera-logo1

    BTM Office Address

    Rivera Manpower Services,
    #8, 2nd Floor, samsung plaza building,
    100ft road, BTM layout 2nd stage,
    Bangalore – 560076

    Contact Details

    Job Seekers:
    7829336202 / 7829336034 / 8884777961
    Corporate: 9986267393 / 8549840008

    Indiranagar Office Address

    #8, 2nd Floor,CMH Road,Indiranagar, Binnamangala1st Stage,Top of jammu kashmir Bank, Landmark: Indiranagar Metro Station, Bengaluru – 560038