Hotline: +91 9986267393 | +91 7795561822

Walk-in Drive 4 BE/ Btech/ Technical Support/ SAL UPTO 5lpa

WARM GREETINGS FROM RIVERA MANPOWER SERVICES!!!

    • Huge job opportunities under one roof!!Spot offers!!Make the best use of the opportunity. Your hunt is just a call away.

Dial – 9916810679

PROCESS : TECHNICAL SUPPORT

Role & Responsibilities:

    • Responds to customer technical problems/issues related to technical issues via phone.

 

    • Owns customer issues from beginning to resolution (handles in place).

 

    • Assists customers by diagnosing problems and providing resolutions for technical and service issues.

 

    • Uses troubleshooting techniques and tools to identify products that are defective and follows guidelines in issuing service calls/contacts.

 

    • Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.

 

    • Recreates, identifies and provides input on unique or recurring customer problems.

 

    • Remains knowledgeable of Company’s product line, current industry products and technologies.

 

    • Focuses on delivering a positive customer experience according to Company standards.

 

    • Monitors and tracks issues to ensure accurate resolution.

FOR MORE INFORMATION CALL

Swathi 9916810679

 

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Rivera Manpower Services

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BTM Office Address

Rivera Manpower Services,
#8, 2nd Floor, samsung plaza building,
100ft road, BTM layout 2nd stage,
Bangalore – 560076

Contact Details

Job Seekers:
7829336202 / 7829336034 / 8884777961
Corporate: 9986267393 / 8549840008

Indiranagar Office Address

#8, 2nd Floor,CMH Road,Indiranagar, Binnamangala1st Stage,Top of jammu kashmir Bank, Landmark: Indiranagar Metro Station, Bengaluru – 560038